Privacy Policy

Effective Date: 03/11/2023

At Chui Cleaning Services, your privacy is important to us. This Privacy Policy outlines our commitment to safeguarding your personal information and explains how we collect, use, disclose, and protect the data we gather during your interactions with our website, services, and our business. Please take a moment to review this policy carefully.

1. Information We Collect

1.1 Information You Provide

Contact Information: We may collect your name, email address, phone number, and physical address when you contact us, request services, or submit inquiries.
Service Information: When you request our cleaning or maintenance services, we collect information related to the type of service requested and specific details about your location or property.
Payment Information: If applicable, we collect payment information to process transactions, including credit card details, billing information, and payment history.
Feedback and Reviews: Any feedback, reviews, or testimonials you provide to us may be collected and displayed on our website or marketing materials.

1.2 Information We Automatically Collect

Device Information: We may collect information about the devices you use to access our website and services, including your device’s unique identifiers, browser type, and IP address.
Usage Information: We may collect information about how you interact with our website and services, such as the pages you visit, the actions you take, and the time spent on each page.
Cookies: We use cookies and similar tracking technologies to collect and store information about your browsing and interaction with our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and fulfilling services you request.
Communicating with you about your requests, services, updates, and promotions.
Analyzing and improving our website and services.
Ensuring the security and safety of our services.
Complying with legal obligations.
Marketing and promotional activities with your consent.

3. Sharing Your Information

We may share your information with:

Service Providers: We share your data with third-party service providers who assist us in delivering our services.
Legal Compliance: We may share your information to comply with legal obligations, government requests, and to protect our rights and safety.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to a new entity.

4. Your Privacy Choices

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.
Access and Update: You can request access, correction, or deletion of your personal information by contacting us.

5. Security and Data Retention

We employ security measures to protect your data. Your information will be retained only for as long as necessary for the purposes stated in this policy.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

7. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. The effective date of the policy will be updated accordingly.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us: [email protected]